The Musts aren't rules for the sake of rules. They're solutions to problems we've encountered — designed to make your job easier, ensure quality, and build customer trust. When everyone follows the same standards, everyone benefits.

🌿
Application Musts
  • Two Passes on Boulevards Weeds thrive in thin areas — double coverage prevents callbacks
  • Blanket Spray All Edges Edges along beds & pavement are prime weed real estate
  • Spray Around AC Units & Water Meters Weeds love these spots — complete coverage matters
  • Leave Quality Notes Clear notes build trust & help the next tech know what's needed
🚩
Documentation Musts
  • Place Flags Properly Neat, evenly spaced flags = professional appearance + legal compliance
  • Enter All Condition Codes Document everything you see — weeds, disease, damage, issues
  • Identify Treatable Problems Upsells that benefit the lawn = commission + customer trust
  • Print & Leave Invoice Customer should always know service was completed
🔧
Equipment Musts
  • Clean Equipment Daily Clean sprayer = consistent rates, fewer breakdowns, professional look
  • Blow Off Buggy Each Stop Prevents fertilizer buildup that causes burns at future stops
  • Scrape & Clean Paddles Prevents striping issues from clogged spreader paddles
  • Truck Wash ≤ 7 Days Regular washing protects equipment & company image
🏪
Shop Musts
  • Drive Carefully in the Lot Safety first — slow down, protect coworkers & equipment
  • Clean Up After Yourself No one should clean up someone else's mess
  • Handle Materials Responsibly If you take it, put it back. If you spill it, clean it up.
  • Respect Shared Spaces An organized shop makes everyone's job easier
Consistency → Trust → Success
When we follow the same standards, we create a culture of discipline and excellence.