SA5 tools included
Selectable customer match before enrichment
Manual RLC/GX lookup by exact customer number
Call log and customer/technician quick notes
PEV, TEV, ESL, EST, SCL, SCG, SCF job creation
Optional ASAP (*) service status and technician note
Post-write receipt and Recent SA5 Writes history
Open a Gmail message, refresh the tab, then choose Enrich with SA5 Customer Data to show the write buttons.